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Forum: Documentation and Examples
Re: Question Where can one get user support? (Neil Fazel)
Date: 24 Aug, 2010
From: Joseph Perl <Joseph Perl>

Hi Neil,

I think what's happened is that your questions have come in during the period of peak conference and vacation travel for most of the key Geant4 developers. I'll see what I can do behind the scenes to get the appropriate experts to respond to those questions as they come back online.

We have no specifically dedicated resources for user support but each try to do some of this in our spare time. I know that's not ideal, but it's all we have, and I'm not aware of other resources.

The other things we rely on is peer-to-peer support, more experienced users helping less experienced ones. This works some of the time but there is still not as much as we need.

As for training resources, the full set of presentations are available on the web from SLAC's one week Geant4 tutorial. The most recent of these is:
 http://geant4.slac.stanford.edu/PueblaTutorial2010/Agenda.html

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