Message: Re: users complain that they cannot change their password. Not Logged In (login)
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Forum: Hypernews Feedback/Problems
Date: 07 Mar, 2007
From: Terry Y Hung <Terry Y Hung>

Hi Tom,

   One possible reason that user could not logon is that they used incorrect
password. But it depends on what error message they saw.

   regards,

-- 
Terry Hung - Stanford Linear Accelerator Center
phone: 650-926-3618
e-mail: terryh@slac.stanford.edu 

> 
> On Wed, 7 Mar 2007, Terry Hung wrote:
> 
> > Hi Tom,
> >
> >   See if the problem is the same problem that has been fixed in
> > v1.11-slac-69:
> >
> > -> hypernews v1.11-slac-69 (20070114 terryh)
> >     setup.pl
> >        o If joinSF == 0, calls printNV with flag 1 so that variable
> >          $editMemberURL and $changeMemberURL won't be set to empty.
> >          Symptom: in the configuration of Atlas the joinSF is set to 0 so that
> >          no one can register new member. But when user clicked "Member Info"
> >          followed by "Inquire" to inquire membership, they saw error message:
> >          "[form-2.1] This script needs to be called from a FORM, using method
> >          POST." This problem is fixed by this patch.
> >
> >   You may want to try the latest version v1.11-slac-75. There is a patch
> > that fixed the problem where user cannot post messages via email. It also
> > supports NFS better because most of the task of mail server is now moved
> > to the apache side (thus does not need to share files).
> >
> >   Thanks!
> 
> The description does not fit to what we see. Some users can logon and some 
> cannot, with no apparent reason.
> 
> -- 
> Tomasz Wlodek                        | tel 631-344-7448
> Brookhaven Laboratory, Building 510M | fax 631-344-7616
> Upton NY 11973-5000                  |
> 

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