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Forum: Hypernews Feedback/Problems
Date: 02 Nov, 2006
From: Terry Y Hung <Terry Y Hung>

Hi Tom,

   Thanks for the log! The log did indicate that your e-mail address
tomw@bnl.gov is a registered member e-mail address. 

   I noticed that for hypernews.slac.stanford.edu, your registered member
e-mail is tomw@rcf2.rhic.bnl.gov but your current e-mail is tomw@bnl.gov.
So maybe you can change the e-mail to tomw@bnl.gov so that the copy of your
message won't be rejected over there. 
(Use http://hypernews.slac.stanford.edu/HyperNews/hypernews/cindex's member
info page to make the change.)

   The newest version of HyperNews v1.11-slac-60 provides more debugging 
messages than hypernews1.11-slac-53.tgz. Could you download this version
from http://hypernews.slac.stanford.edu/hn/download/ to get better debugging
information? Before getting the newest debugging information, I have the 
following suggestions to what might have gone wrong:

   1. Need to change the perl path in fixPerlPath and then run 'make fix'.
      Without proper perl path in the header of mail-incoming.pl, the mail
      part won't work properly.

   2. The log file indicates that your site does not have the CGI.pm
      for perl. This won't cripple the mail, but the program won't be able to
      parse the MIME formatted email properly. So you may want to get
      the CGI.pm module (the Parser for MIME) later.

   3. The password of mail sever HNMail in hnrc does not match the one
      in the "member info" page for HNMail. You can use the "member info"
      page to check this.

   4. The mail alias has not been set up. See section 5 of the INSTALL file.
      But since you are getting the mail-incoming log, this is probably
      not the case.
	
   5. Check the apeche server's log (e.g /opt/apache/logs/error_log) to
      see if there are other errors that aborted the program.

   regards,

-- 
Terry Hung - Stanford Linear Accelerator Center
phone: 650-926-3618
e-mail: terryh@slac.stanford.edu 

 
> On Wed, 1 Nov 2006, Terry Hung wrote:
> 
> > Hi Tom,
> >
> >   The attachment part of your email was encoded by our mail server,
> > so I couldn't read them. Could you send it to HNFeedBack-shn@slac.stanford.edu
> > one more time. (I saw that you CCed HNFeedBack-shn@slac.stanford.edu, but
> > the perl path was wrong of this web site's previous code so the copy of
> > your previous email did not go through.)
> 
> Ok, I am sending them in text of my e-mail, belof. First file first, the 
> second one will follow,
> 
> -- 
> Tomasz Wlodek                        | tel 631-344-7448
> Brookhaven Laboratory, Building 510M | fax 631-344-7616
> Upton NY 11973-5000                  |
> 
> From hn@rcf.rhic.bnl.gov Tue Oct 31 15:32:13 2006
> Date: Tue, 31 Oct 2006 15:31:08 -0500
> From: HyperNews <hn@rcf.rhic.bnl.gov>
> To: tomw@bnl.gov

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